After all the research you can do, Fuel Fitness understands that the best and most important test is you the consumer getting to use the equipment in your own home. To help alleviate any concern and give you 100% confidence that Fuel wants your experience to be completely positive, Fuel offers a 45 day trial period on all of our equipment. If you are not completely satisfied with your product we will refund your purchase amount and freight charge, no questions asked. All the customer is responsible to pay are the freight charges back to Fuels facility in order to process the return.

• Fuel requires that you keep the packaging to facilitate a return if necessary. All returns will need a Return Merchandise Authorization (RMA) number. Any returns that arrive back to Fuel without an RMA will be refused. All RMA numbers must be requested within the 45 day window, from time of delivery. To obtain a Return Merchandise Authorization (RMA), contact Fuel Fitness at 1-866-780-7653 ext. 1008. We will credit your purchase immediately upon receipt of the returned item with an RMA.


• Refused shipments and products being returned without the original packaging are subject to a 30% restocking fee and freight charges. Customers will additionally be responsible for any freight damage if not properly packaged.


• Fuel Fitness will credit back freight charges only and will not credit back fees that were paid to deliver the treadmill or elliptical into your home or any assembly fees that may have been paid to a third party. Fuel Fitness is not responsible for any disassembly or removal of the product from the home. The customer is responsible for the repackaging of the treadmill or elliptical and removal from the home in the original packaging. Fuel is only obligated to pick up products being returned from your driveway, garage, curbside, etc.